What’s the Right Mix of Human and AI?

The companies that win with AI will know what to automate, what to keep human, and how to train people for both….

I read a piece by Duane Overgaard, DerbySoft’s Divisional CEO of Hospitality, this week that made a point worth paying attention to: some of the biggest early returns from AI in travel aren’t coming from replacing people. They’re coming from making the people already there more productive.